Terms & Conditions

 

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

You (the Client) Hereby Acknowledge and are aware of the Department of Transport civil aviation act, 2009 (act no. 13 of 2009) eight amendment of the civil aviation regulations, 2015 and that RC Hobby can not be held responsible for any rules and regulations that are not followed. Please go to www.caa.co.za or this link: http://www.caa.co.za/Pages/Search-results.aspx?k=act%2013#k=Department%20of%20Transport%20civil%20aviation%20act for full regulations act

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by South African and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by RSA. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by South African and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Other Terms and Conditions

 

Quadcopter.co.za is not responsible for typographical errors. Quadcopter.co.za reserves the right to cancel any order you have placed if there was a typographical error on the Quadcopter.co.za Store concerning the pricing or availability of any item you ordered when you placed the order. Quadcopter.co.za reserves the right to change the terms and conditions of sale at the Quadcopter.co.za Store at any time. Quadcopter.co.za may make changes to any products or services offered at the Quadcopter.co.za Store, or to the applicable prices for any such products or services, at any time, without notice. The information provided at the Quadcopter.co.za Store with respect to products and services may be out of date, and Quadcopter.co.za makes no commitment to update the information provided at the Quadcopter.co.za Store with respect to such products and services. Quadcopter.co.za reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Quadcopter.co.za Store, or to any portion of the Quadcopter.co.za Store, for any reason; (2) to modify or change the Quadcopter.co.za Store, or any portion of the Quadcopter.co.za Store, and any applicable policies or terms; and (3) to interrupt the operation of the Quadcopter.co.za Store, or any portion of the Quadcopter.co.za Store, as necessary to perform routine or non-routine maintenance, error correction, or other changes. To the extent permitted by law, all sales at the Quadcopter.co.za Store are governed by South-African law, without giving effect to its conflict of law provisions. No Quadcopter.co.za employee or agent has the authority to vary any of the Quadcopter.co.za Store's policies or the terms and conditions governing any sale. If any of the aforementioned policies are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such policy shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of the policy, so that the policies shall remain in full force and effect. Quadcopter.co.za’s failure to insist on or enforce strict performance of these policies shall not be construed as a waiver by Quadcopter.co.za of any provision or any right it has to enforce these policies, nor shall any course of conduct between Quadcopter.co.za and you or any other party be deemed to modify any provision of these policies. These policies shall not be interpreted or construed to confer any rights or remedies on any third parties. The Quadcopter.co.za Store provides access to Quadcopter.co.za international data and, therefore, may contain references or cross references to Quadcopter.co.za products, programs and services that are not announced in your country. Such reference does not imply that Quadcopter.co.za in your country intends to announce such products, programs or services.If you are still having problems, please contact us on email at: admin@quadcopter.co.za
 

Product Pricing

All prices are subject to change without notice. 


Product Specifications

All product descriptions and specifications are subject to change without notice.

Refund Policy

   We understand that you demanding safe shopping, and we are so strive to make the refund process is transparent,convenient, if your order can not be normal due to inventory adjustment or lack of the item, we would contact with you as soon as possible for refund. 
   Once you are not satisfied with our service or product, you may contact with us in 7 days after you receiving the package.PLEASE NOTICE:you should pay the return shipping freight!
    Refund conditions: Package and accessories should be returned together. Of course can not damaged by people!
If apply with our refund condition, after confirming we would refund for you in 24 hours.

 

Return or Exchange of Goods

Please pay attention to following questions before placing the order.

1. How about warranty on RC copters/planes and electronic components?

There is no warranty due to the nature of the products. No factory will provide the warranty for the RC copters/planes. Please be careful to handle your copters or planes.
RC models are fragile. They are likely to be damaged due to an operational error or the fact that you do not know how to fly model aircraft, and any collision or hard landing may cause damage to the helicopter or plane. We cannot control your flying skills, actions, or the flight site you choose. We will not bear any responsibility for the damages due to personal usage or loss, and any claims because of the wrong operations of the products, using failure or malfunction will be rejected.

2. Do you inspect and test the RC copters/planes and parts before shipping?

To ensure the quality of all available models on our website, we always do a very rigorous control before packaging. All merchandise is in perfect operating condition before shipment. When you receive the product, it will be in good working condition.

3. What should I do if the products are not working as soon as I received?

Please don’t worry about it. Most importantly, please contact our customer service with email as soon as you received. You should contact us in 1-2 days. If you don’t contact us in time, we will not be responsible for this fault.Please attach the photos /videos to show the problems. In this way, it is easier to diagnose the failure. If you refuse to provide this information, we will not be responsible for this fault.

4. What should I do if the products are broken in the transportation?

If the package is obviously damaged, firstly, please refuse to pick up the package and then you can contact us and explain this situation to us by email. In this case, if you pick up it, we will not be responsible for it.If the package is not obviously damaged and you have delivered the package, please contact us and attach the photo of the package and broken items. We will check them. We have rich experience and will know if it is broken in the transportation. After check, we will give you a solution.

5. The item was used for many times but it was broken, crashed or failure can I have replacement?

We are sorry that we cannot provide the replacement in this case. To ensure the quality of all available models on our website, we always do a very rigorous control before packaging and all products are Brand-new. We cannot know how many times you have used and you cannot prove that how many times you have used. So please understand we will not be responsible for this case.Of course, we can provide the fix service. The customers can return the items to our company and we will contact the supplier to fix it. But the customers need to pay all the shipping cost and fix fee.

6. If I don’t want this item without any reason, what can I do?

If the package is on the way, please refuse to pick up the package. The package will be returned to us. In this case, you have to pay all shipping cost and 10% restock fee and other taxes what is caused by import. Besides, you should keep all item and package in original condition. After we received the package and make sure that there is no problem, we will give you the partial refund. If you have delivered the package, you have to contact us in 2 days after you received. Out of this time, we will not accept returning. You have to pay all shipping cost and 10% restock fee and other taxes what is caused by import. Besides, you should keep all item and package in original condition. Before you return, you have to contact us to get “return number “. If you don’t contact us and return the package,we will not be responsible for this. After we receive the package and make sure that there is no problem, we will give you the partial refund.

 

7. If I want to cancel the order and the order has been shipped out, can I get a full refund?

We are sorry that we will not full refund to you. In this case, we suggest that you deliver the package. If you insist on refusing or returning the package, you have to pay all shipping cost, and 10% restock fee and other fees.
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